Free Consumer Claim Review

Don't Let Your Insurer Underpay You.

Insurers rarely volunteer their final obligation without a fight.

Claimerly helps drivers fight back against lowball total loss offers, diminished value, and denied loss of use claims — with deep expertise in California and growing nationwide coverageNot in California?
Contact us for state-specific guidance.Get in touch →
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Submit your details to unlock our free claim tools — no cost, no catch:

  • Claim valuation tool including LOU and DV claims
  • Tailored legal demand letter generator
  • CDI complaint filing assistant including FCSP timeline tracker
  • Vetted independent appraiser network and appraiser matching service

Need more hands-on support? Claimerly Concierge — available through select dealership partners — provides full claim management, deadline tracking, and attorney demand letters, handled for you.

Are you an independent appraiser, independent body shop, attorney, or dealership? Join our professional network →

Step 1 of 3
What happened with your claim?
🚗 Total Loss Insurer totaled my vehicle
📉 Diminished Value Car lost resale value after repair
📅 Loss of Use Denied or underpaid rental
Not Sure I want a claim review
Please select a claim type to continue.
Entering an amount helps us estimate your underpayment right away.

Free · No obligation

Step 2 of 3
Tell us about your vehicle.
Looks like you may be outside California — no problem. Submit your details and our advisors will assess what's available in your state.
Please fill in at least year, make, and model.

We use this to estimate your claim — not to solicit you.

Step 3 of 3
Where should we send your review?
Required
Please enter a valid email address (e.g. jane@example.com).
Optional — for faster follow-up
Please provide your name and a valid email.

By submitting, you agree to be contacted by a Claimerly advisor and, where appropriate, a Claimerly-approved appraiser specialist.

You're in! We're reviewing your claim.

A Claimerly advisor will reach out within 1 business day to walk you through your options. In the meantime, use our free valuation tool to see your estimated underpayment now.

Open Free Valuation Tool →
$4.2B+1
Estimated underpayments to CA consumers annually
40%
More recovered when an independent appraiser is used
2–4 wks
Typical resolution time with appraisal clause
$0
Cost to consumers for our claim tools and appraiser network
1 Claimerly estimate of total annual underpaid and unclaimed California auto insurance property damage recoveries, comprising three components: (i) total loss ACV underpayments, estimated at $3,000–$4,000 per claim based on the 2024 Alameda County District Attorney complaint against USAA, Progressive, CCC Intelligent Solutions, and Mitchell International (People v. USAA, Alameda County Superior Court, filed Apr. 29, 2024), applied to estimated annual California total loss claim volume; (ii) unclaimed or underpaid diminished value recoveries on eligible third-party and first-party property damage claims; and (iii) unclaimed or underpaid loss-of-use recoveries. Components (ii) and (iii) represent Claimerly's analysis of claim types that California consumers routinely fail to pursue or settle below fair value. The $4.2B figure is a conservative aggregate estimate and does not include bodily injury, medical payments, or uninsured motorist bodily injury claims. Not legal advice. Individual outcomes vary. See: Repairer Driven News coverage of DA complaint ↗

Free tools for every driver. Concierge for members.

Whether you're handling your claim yourself or want it done for you, Claimerly has a path.

Self-Service · Always Free

Claim Tools & Network

Access our full suite of claim tools, generate your own demand letters, file CDI complaints, and get matched to a vetted independent appraiser — at no cost.

  • Claim valuation & LOU / DV calculator
  • Legal demand letter generator
  • CDI complaint assistant
  • Appraiser matching network
Start Your Free Review →
Concierge · Dealer Member Benefit

Claimerly Concierge

Available to members enrolled through a dealership partner. Built on a sophisticated, attorney-developed claims analysis platform reflecting extensive claims, legal, and regulatory experience — identifying applicable claims, routing to the right specialists, and managing every insurer touchpoint from intake through resolution.

  • Everything in the free tier
  • Dedicated coordinator manages every insurer touchpoint
  • Regulatory deadline tracking (CCR §2695.7) + CDI escalation
  • Attorney demand letter — included at no cost where Claimerly determines one is warranted
  • Total loss, diminished value & loss of use — all covered
  • Up to 2 claim events over 3 years
Activate My Membership →

Enrolled through your dealership at point of sale. Are you a dealer?

Three steps to a stronger claim.

No attorneys, no complicated paperwork. We guide you from initial review to a matched specialist — in days, not months.

1

Tell Us About Your Claim

Complete our 2-minute intake form. No jargon, no fine print — just the basics about your vehicle and what the insurer offered.

2

Get Your Free Estimate

We run your numbers against California legal standards and market data to calculate what you're actually owed under the law.

3

Get Matched with a Specialist

We connect you with a vetted independent appraiser matched to your claim type — total loss, diminished value, or loss of use.

Your word vs. a certified appraisal.
It's not a fair fight — in your favor.

An insurer can dismiss a consumer's self-calculated number with a single sentence. They cannot do the same to a professional appraisal. Here's why that difference is everything.

📋

Accepted Methodology

Independent appraisers use the same professional tools as insurers — CCC ONE, Audatex, and certified market comparables. Their reports are documented, sourced, and difficult to reject.

⚖️

The Appraisal Clause Is Binding

Most auto policies include an appraisal clause giving you the right to demand an independent appraisal. Once invoked, the result is binding on both sides — no court, no attorney, typically resolved in 2–4 weeks.

🏦

Insurers Must Formally Respond

A consumer's informal estimate gets an informal rejection. A certified appraiser's formal report requires a formal response — creating accountability and a documented record if the insurer continues to stonewall.

🎯

Matched to Your Claim Type

Total loss and diminished value require different expertise and different methodology. Claimerly matches you to a specialist for your specific claim — not a generalist guessing at both.

Studies show consumers who use independent appraisers recover 40% more on average than those who accept the initial offer.

Real drivers. Real settlements. Real numbers.

These are actual outcomes from consumers who pushed back on lowball offers with the right support.

$56,000+
Total settlement
$29,000+
Claimerly's value-add

"The third-party insurer offered me ACV of just under $27,000 with no acknowledgment of loss of use. Claimerly helped push the ACV above $47,000 and secured over $9,000 in loss of use on top — more than $29,000 above the initial offer."

2013 Range Rover Supercharged
Arizona
$33,000+
Total settlement
$33,000+
Claimerly's value-add

"My insurer was extremely difficult. They offered nothing for loss of use and the shop they directed me to did poor work. After Claimerly got involved, the insurer settled for over $33,000 covering repairs, a retained total loss, and loss of use."

2019 Cadillac Escalade
$30,000+
Total settlement
$28,600+
Claimerly's value-add

"The third-party insurer offered around $1,400 to cover repairs and nothing for loss of use or diminished value. With Claimerly's help, the insurer agreed to cover more than ten times that in repairs, plus $8,600 in diminished value and over $3,500 in loss of use. Total settlement exceeded $30,000."

2022 Audi e-tron
$44,000+
Total recovery
$40,600+
Claimerly's value-add

"My insurer offered $1,400 for my motorcycle and around $2,000 toward my hospital bills. Claimerly recovered over $4,000 for the total loss — and when they saw injuries were involved, they referred me to a personal injury attorney and helped me document everything. That referral led to a $40,000 settlement. In all, I recovered over $44,000, more than $40,000 above what I was initially offered."

2013 Piaggio Vespa
$23,600+
Total recovery
$20,000+
Claimerly's value-add

"My insurer offered a few thousand dollars to cover repairs on what turned out to be a total loss. Claimerly helped me achieve ACV of over $22,000 and negotiated the salvage value so I kept the car and received an additional $1,600."

2018 Audi A6

Three types of claims. One place to fight back.

Most insurers undersettle all three — often in the same accident. We help you identify and document each one.

🚗

Total Loss

California law requires insurers to pay retail replacement value — not private party or book value. If your offer doesn't reflect comparable vehicles actually for sale, you're likely being underpaid.

📉

Diminished Value

Even a perfectly repaired vehicle loses market value after an accident. California's 17c formula gives you a documented basis to claim the difference — most insurers never volunteer to pay it.

📅

Loss of Use

You're entitled to the retail rental cost of a comparable vehicle for every day you were without yours — not the insurer's discounted fleet rate. California Supreme Court case law is on your side.

Built around California's consumer protection framework
📋 Aligned with the CDI Automobile Claims Mediation Program — California's free formal escalation pathway when insurers stonewall
⚖️ Valuation methodology mirrors CCR §2695.8 — the standard California law requires of insurers
Your Rights Under California Law

California law sets the rules.
Your insurer must follow them.

The Fair Claims Settlement Practices Regulations bind every licensed California insurer — including third-party insurers handling your claim. Here are the key deadlines they must meet.

10
Working Days
Acknowledge your claim
After you notify your insurer, they must acknowledge receipt and begin investigating promptly.
15
Calendar Days
Respond to all communications
Every letter, call, or email you send must receive a response — and they must provide forms to help you file.
40
Calendar Days
Accept or deny the claim
After receiving proof of claim, the insurer must make a coverage decision — or tell you in writing why they need more time.
30
Calendar Days
Tender payment after acceptance
Once your claim is accepted, payment must be sent within 30 days. Missing this deadline is an unfair claims practice.
See all your rights under California law →

Applies to both first- and third-party claims · 10 CCR § 2695 et seq.

Questions we hear every day.

Our self-service tools — claim valuation, demand letter generator, CDI complaint assistant, and appraiser matching — are always free to consumers. No subscription, no commission on your recovery, no catch. The professionals in our network (appraisers, body shops, attorneys) support the platform — you never pay Claimerly anything for the tools.

If you purchased a vehicle from one of our dealership partners, you may also have access to Claimerly Concierge — a hands-on claim management service included with your dealer membership. Concierge covers full claim coordination, deadline management, and attorney demand letters, handled for you. If you're not sure whether you have Concierge access, check your vehicle purchase paperwork or contact us.
Not for most auto claims. The appraisal clause — a right written into nearly every auto policy — lets you demand an independent appraisal without an attorney. It's binding and typically resolves in 2–4 weeks. Claimerly helps you use it correctly.

If your situation is more complex — a disputed denial, bad faith delay, or a claim that may require litigation — legal representation may be worth considering. If you need or would benefit from an attorney, Claimerly can refer you to a Claimerly-approved attorney qualified in the state of your accident. Contact us to request a referral.

Claimerly is not a law firm and does not provide legal advice. Attorney referrals are provided as a courtesy; Claimerly does not represent clients in any legal proceeding.
It depends on whether you signed a full release. If you did, options may be limited — but it's worth a review. Contact us and we'll look at what you signed before advising you.
California is our primary market — our legal standards, case citations, valuation tools, and appraiser network are built specifically around California Insurance Code and CCR §2695.8. We also assist drivers in other states with general claims guidance, documentation strategy, and referrals to appropriate local resources. If you're outside California, contact us and we'll advise on what's available in your state.
Public adjusters typically charge 10–15% of your settlement and focus on property claims. Claimerly's self-service tools are free to consumers and focus specifically on auto claims — total loss, diminished value, and loss of use — where the most common and most correctable underpayments occur. Consumers who want hands-on support can access Claimerly Concierge through a dealership partner membership.
The appraisal clause result is binding under most policy terms — refusal to pay following a completed appraisal is a potential bad faith violation. You can also escalate to the California Department of Insurance's Automobile Claims Mediation Program, a free formal process that puts regulatory pressure on the insurer. Claimerly helps you arrive at either step with complete, organized documentation.
Why Independent Shops

Claimerly always routes consumers to independent body shops — never DRP networks.

DRP (Direct Repair Program) shops have a contractual relationship with the insurer — meaning their financial incentive can conflict with the consumer's interest. Independent shops don't have that conflict.

🛡️
No insurer conflict of interest
DRP shops are often required to keep costs below insurer-set thresholds. Independent shops work for you, not the insurer.
🔧
Supplement disputes handled properly
Independent shops can push back on underpaid supplements. DRP shops face pressure to absorb disputed costs to protect their insurer referral relationship.
Quality on your terms
No parts steering, no cost-reduction pressure. The shop's obligation is to produce quality repairs at a fair price — for you.
For CAA Member Shops & Independent Body Shops

Become a Claimerly-Referred Shop

When consumers come to Claimerly, we recommend independent shops. Registering your shop keeps you visible to our growing base of consumers who are specifically looking to avoid DRP networks.

  • Free referral partnership — no cost to your shop
  • Consumers leave your shop aware of Claimerly and their rights — they'll remember you for it
  • Stronger customer relationships and repeat business
  • Simple QR card you can hand to customers at drop-off
Register My Shop →

Free for CAA members and qualifying independent shops

Your claim isn't final until you say so.

Get your free review in 2 minutes. No attorney, no cost, no obligation.

Review My Claim — It's Free

Free · No obligation · California specialist · Nationwide inquiries welcome

✉️  Contact Us

Get in touch

Questions about your claim, the platform, or anything else — we'll get back to you within one business day.

🕐  Replies within 1 business day

Message received!

We'll review your message and follow up at the email you provided — usually within one business day.

Independence Disclosure — Required

Claimerly appraisers must work primarily on the consumer/plaintiff side. We require disclosure of your revenue split to verify eligibility (minimum 60% consumer-side work required).

Diminished Value Specialist
$149/mo
DV claims only · Cancel anytime
  • DV leads matched to your service area
  • Pre-calculated 17c estimates with each referral
  • Vehicle history and repair documentation
  • DV demand letter templates
  • Verified consumer reviews
Apply for DV Tier →
Full Spectrum
$349/mo
All claim types · Save $49/mo
  • All total loss, DV, and loss of use leads
  • Highest-priority matching across all types
  • Complete documentation and template library
  • CDI mediation + appraisal clause full toolkit
  • Featured profile + verified reviews
Apply for Full Spectrum →

Founding member pricing locked for 12 months. Contact hello@claimerly.com with questions.

Partner with Claimerly

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A member of the Claimerly team will be in touch within one business day to walk through how the partnership works.